Default Prevention

warning  Prevent Loan Defaults

Having trouble paying your student loans? Check out the following options.



Default Prevention Representatives


All NYFF services are free!

The following services are provided by the Navigating Your Financial Future (NYFF) Default Prevention Representatives.
  • Free Seminars on Student Loan Repayment
  • Top Quality Workshops on Budget Management
  • Customized Default Prevention Programs for Schools
  • Financial Literacy Training Materials for Adult Learners and Parents
  • Early School Leaver Assistance

For general information contact the NYFF Help Desk at 1-800- 560-9106
ext. 7040, Monday through Friday between the hours of 8:00 a.m. to 5:00 p.m.


OSFA Default Prevention Representative - Contact Information

Lori Auxier
Director of Market Development
Florida Department of Education
Office of Student Financial Assistance (OSFA)
Tallahassee, Florida
850-212-2997




Jan Smith 
Default Prevention Manager
Florida Department of Education
Office of Student Financial Assistance (OSFA)
Tallahassee, Florida
850-245-1822




Image Margaret Joffe
Default Prevention Representative
West Coast Florida
800 560 9106, ext 7083
727 458 9718




Image Eddie Serrano
Default Prevention Representative
Central Florida
800 560 9106, ext 7081
407-334-9942




Image Geoffrey Wynn
Default Prevention Representative
North Florida
800 560 9106, ext 7082
904-294-6896




Image Diego A. Perez
Default Prevention Representative
South Florida
800-560-9106, ext 7084
561-713-3122